General Auto Repair

Q: What types of auto repairs do you handle?

A: We service all major systems including engines, transmissions, brakes, suspensions, cooling systems, and more-on both foreign and domestic vehicles.

Q: Do you work on all vehicle makes and models?

A: Yes, we service a wide range of cars, trucks, and SUVs-regardless of make or model.

Q: Do I need to schedule an appointment?

A: Appointments are recommended to reduce wait times, but we also accept walk-ins when availability allows.

Diagnostics

Q: What's included in your vehicle diagnostics service?

A: We use advanced diagnostic tools to identify issues related to the check engine light, electrical systems, performance problems, and more.

Q: How long does a diagnostic check take?

A: Most diagnostic checks take between 30 minutes to 1 hour, depending on the issue.

Q: Will I get a full report after diagnostics?

A: Yes, we provide a detailed explanation of the issue, recommended repairs, and estimated costs before we begin any work.

Auto Maintenance

Q: What regular maintenance services do you offer?

A: Our maintenance services include oil changes, tire rotations, fluid checks, brake inspections, battery replacements, and more.

Q: How often should I bring my vehicle in for maintenance?

A: We recommend following your vehicle's manufacturer schedule, but general maintenance is typically done every 3,000-5,000 miles.

Q: Can you update my service records?

A: Yes, we keep detailed records of your service history, which is helpful for warranties and resale.

Pre-Purchase Inspections

Q: What is a pre-purchase inspection?

A: A pre-purchase inspection is a detailed check of a vehicle's condition before you buy it. We inspect the engine, brakes, suspension, tires, electrical system, and more.

Q: Why is a pre-purchase inspection important?

A: It helps you avoid buying a vehicle with hidden issues or expensive upcoming repairs. It gives peace of mind and negotiating power.

Q: How long does it take to complete?

A: Most inspections are completed within 1-2 hours, and we'll provide a full report with our findings.

General Questions

Q: Are your mechanics certified?

A: Yes, our technicians are experienced and trained to service a wide range of vehicles using up-to-date tools and best practices.

Q: Do you offer warranties on your work?

A: Yes, we offer warranties on most repairs and parts. Ask us about specific coverage when scheduling your service.

Q: How do I schedule an appointment?

A: You can call us directly at 203-794-9259, stop by the shop, or schedule online through our website.